With over 20 years experience in the loft industry, Mr Loft Ladder offers a fast efficient loft ladder installation service covering Kent, Essex, Surrey, Sussex, Dorset, Hampshire, Berkshire, Herts, London, Wales and the West.
With only one experienced fitter covering the whole of South Wales and the West Country, Andrew Flay (Mr Loft Ladder) found that he was very often interrupted by his mobile phone whilst carrying out work for his many clients. This meant that each installation could take longer than it needed to, thus cutting down the number of weekly jobs. It was also difficult for Andrew to discuss new enquiries with callers whilst in the middle of an installation.
In November 2006, Andrew contacted us to see if we could help. We now take all of Mr Loft Ladder’s incoming enquiries, advise clients on the best solutions for their individual circumstances, quote prices and book installation dates into Andrews Diary. In a typical month, Answermyphone.biz handles around 55 calls, from this we convert on average 77% of these enquiries into jobs, with each client spending an average of £250 per installation. The cost for this service is just £85 per month, providing an enormous return on investment.
“Since coming on board with the team at Answermyphone.biz, my job has become very, very straightforward. I no longer have to worry about missing calls, or being interrupted during installations, I leave it all to them and I just have to turn up at the pre-arranged time to install...very highly recommended.”
Andrew Flay, Director
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