Find out for yourself why we are the most loved telephone answering service in Wales, take our no nonsense 2 week free trial. Start your trial today, just call 02920 695999
Your business will be assigned a dedicated customer service team who know your operation inside and out. We become so comprehensive in our knowledge of your business that your customers will not even realise they are talking to an outsourced team.
We can take orders, make appointments, respond to enquiries and up-sell and cross sell your products and services. What’s more, you can use us as little or as often as you like, from instant cover when your team is tied up, to an on-going point of contact for customers.
To say our customer service executives have a can-do attitude is a massive understatement; we treat your customers as if they were our own. We know just how important each and every customer is to your business so do everything we can to keep them happy.
Our bright, energetic and experienced customer service professionals are split into teams of four and are fully briefed on every aspect of your company, ensuring every call is taken by an individual familiar with the products, services and individuals within your organisation.
A virtual receptionist from AnswerMyPhone.biz will instinctively recognise your key clients, putting messages through, via email and text, to the correct people in your organisation. A low cost and reliable way of screening calls and improving customer care.
We are ideally suited to handle the media response to your advertising campaign. Large or small, regardless of the media, we provide an efficient, friendly and comprehensive media response service that sorts out the serious prospects from the timewasters.